We reported frustrations and reactions from the aftermarket following HP’s recent firmware update, now the European remanufacturers’ association ETIRA takes action in response.
According to the Recycler, ETIRA is now assessing the impact of the HP firmware update.
Secretary General Vincent van Dijk (pictured) was cited to comment on the issue, saying: “This is the second time this year that overnight firmware updates lock out cartridges which functioned perfectly well up to the day before, but stopped working after the update. With the help of our members we are now closely investigating the matter, to see how big the real damage for remanufactured cartridges is.”
He further added, “But even if not all non-HP Inc. cartridges were equally affected, the overall image of our industry is definitively affected by these problems. As a principle, ETIRA sees unrequested firmware updates locking out non-original products as yet another example of anti-remanufacturing practices of printer manufacturers, just like unfair patents, clever chips, poor design for reuse, closed-shop collection programs, and etc.”
Details:http://www.irecyclingtimes.com/News-Detail?news_column_id=16&news_id=7202
